Are you frustrated that your dairy’s employees aren’t getting the results you think they should?  So… have you taken the time to teach them how to do their work correctly?

Chances are your current employees learned how to work at your dairy by working at someone else’s!  The real question is… Are you comfortable with having your team do things the way your “neighbor” does them?

Teach your team your routines, then check to make sure they’re doing what you taught them.  Until you’ve got that piece of the puzzle in place, it doesn’t pay to change everything else!

Are you in a “product business” or a “service business”? Not your company… you. The answer for the company is usually pretty easy… it depends on what you sell. But what about you?

Sure, your company might produce and sell things. But chances are, almost everyone on your team, from top to bottom, is in the service industry.

Let’s say you own a dairy. Most of us in agriculture call you a dairy producer. But… you don’t actually produce milk, your cows do. So, maybe a milk harvester would be a more appropriate name. But… as technology has improved and your role has changed, you don’t personally harvest milk these days, you hire employees who help do that. And even though we call these people milkers, the truth is… they don’t actually milk the cows either. Technically, they prepare cows to be milked and then attach a machine that does the actual milking.

So… what is it that you do again!? Technically, you run the company that owns the cows that produce the milk that’s harvested by the machines that your employees attach. There, that was simple.

So why does any of that matter? Maybe it doesn’t. I guess it depends on how you see your

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It’s 2013, hopefully your New Year is off to a great start. So… how are you doing with your New Year’s resolutions? Did you make any?

I did, and this year I’m really determined to keep them. But that being said, I have to say… I think New Year’s resolutions are foolish.

Why? Almost everyone makes them, and only a few of us actually keep them for more than a few weeks. And yet year after year, our failed, past attempts don’t stop us from making them again.

Sorry if you think I’m being too negative, that’s not my intention.

Here’s the thing… making goals and promises to yourself that you know you won’t keep is a

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