Fortunately, we can choose and change the message people see on our billboards on a daily basis. Day-by-day, our thoughts become our actions, and our actions become our habits. Eventually our message takes shape and we create an identity for our business and our lives.
This 9/11, I Kinda Forgot
Last Friday marked the fourteenth anniversary of the terrorist attacks on September 11, 2001… and I almost forgot.
Of course, like many people my age and older, I can recall that morning, day, and night as if it were yesterday. But I’ll admit… for some reason this year, my hectic work schedule almost distracted me entirely. If it hadn’t been for the reminders on social media, I may not have slowed down enough to remember the sights and emotions that gripped our nation that day.
The people who rushed toward the Twin Towers and the Pentagon, when most were rushing away from them, had a true sense of purpose. They knew why they needed to do their job. They lived their ‘why’… right to the very end.
Sure, you and I might not have the same life or death ‘why’ that the heroes of 9/11 had. But every day, it’s important we remember our ‘why’ and work toward answering it.
What drives you? What’s your ‘why’? Never forget.
The Lessons That Actually Matter
As another school year begins, kids around the world are going back to the classroom to be filled with knowledge. Forgive me for asking such a ridiculous question, but why do kids go to school?
I’m sure there are a lot of reasons, but here’s are three common answers to that questions:
1. To acquire general and specific knowledge
2. To gain and improve important skills
3. To prepare for the next step of life
At the risk of sounding cynical, when I think back to all of the tests I needed to study for, it turns out the only thing I really learned was how to prepare for tests. I processed the material. I passed the tests. Then I forgot most of it in order to make more room in my head for more tests.
As a manager, it’s easy to get fixated on an applicant’s résumé virtues. But how critical are they if someone lacks character? As a parent or mentor, what kind of virtues are you imparting on your kids? Although a spot on the Honor Roll or in the starting line-up surely make for an impressive scrapbook, eventually they all end up in the attic.
This week marks another “official start” to learning. What lessons will you be planting in the hearts and minds around you?
Do You Carry On or Move On?
Is it a Win or a Loss?
The Dead End Rule
It turns out that a Dead End is a Dead End. It doesn’t matter if you’re convinced the signs are wrong or if it’s a better road than you’re currently on. Ignoring the the signs will literally get you nowhere.
Take Care or Take Advantage?
If you’ve ever handed out turkeys at Thanksgiving or a random bonus because things were going well, you’ve probably seen firsthand how ungrateful some people can be.
Actress Marlo Thomas is credited for the following, “My father said there are two types of people in the world: givers and takers. The takers may eat better, but the givers sleep better.”
Although I agree with most of that quote, the cynic is me disagrees with the last part. Sure, the givers sleep well, but I’m not sure they actually sleep “better” than the takers. I’ve been around a lot of takers. From what I’ve seen, almost all of them are perfectly fine with the type of person they are. Somehow, takers can justify that ‘taking’ is their right. Their entitlement mentality convinces them that other people owe them something.
To make matters worse, when generous ‘givers’ come into their lives, entitled people rarely show them much appreciation. Instead of taking care of these people who are good to them, they take advantage of them and their kind generosity. No, it doesn’t make sense. You’d think that the logical response toward someone who treats you well is to do the same back to them, right? Unfortunately, not everyone thinks like that. Hence the quote from Marlo Thomas’ dad.
So what can you do to change it? Unfortunately, not much. But the first thing you can do is to not let the takers convince you that there’s only one type of person out there. If you allow the takers to change the way you think and live, you’ll quit being the giving person you’ve grown to become throughout your life.
Once you reassure yourself that you’re living right and takers are simply doing what they do, remember the following…
1. Beware of takers and don’t get taken twice.
2. Be generous without expecting anything in return.
3. Surround yourself with more givers.
In the end, remember… it’s in giving that you receive.
Settling for Less
Do you know anyone who would get on a plane being flown by the “least drunk” pilot, marry the only single person left in their town, or hire the cheapest heart surgeon they can find? Probably not.
Nonetheless, every time we make a decision, we find ourselves settling for something. And if you’re like most people, you probably think settling is a bad thing. But that’s not always the case. Sometimes you’re not able to or willing to invest any more time, money, energy, passion, or talent to find what you really want or need. In those cases you opt for a “good enough” version of what you originally sought.
Against your own best judgment, you choose the cheapest, or the most convenient, or the friendliest, or the most available, or the fastest. You take the path of least resistance and make a decision that simply focuses on getting the job done. Then when it doesn’t work out, you’re tempted to complain that you got a bad deal.
But if you’re truly honest with yourself, you’ll admit that chose to settle for what you believed was the best option at the time. Unfortunately, most people give up before reaching the actual “end-of-the-road”. They believe they’ve exhausted all of their resources when they actually haven’t. They quit before finishing the entire sentence.
Have you ever convinced yourself that the following sentence is true? “This is the best we can find.” But then you realized that it’s not true until you finish the sentence with one or more of the following…
- for the money we want to spend.
- for the time we want to look.
- for the energy we can devote to it.
- for the number of candidates we care to consider.
- for the distance we want to search.
Ultimately, hiring and promoting people tends to be a trade-off. And if you’re like most people, the pressure of urgency will probably convince you to trade your long-term needs for a short-term solution. Although some business owners will continue searching weeks or months to fill a key role, most will simply opt for the most available and expedient option without realizing they created and imposed limits on themselves by not reaching farther or trying harder.
It’s your business and the stakes are always high. Are you willing to invest in finding what you truly need, or will you settle for something less?

Time to 4-Give
If you were near Wisconsin this past weekend, you probably heard something about Brett Favre being inducted into the Packer Hall of Fame. In fact, if you were in Green Bay on Saturday, that’s probably ALL you heard about!
Earlier that afternoon I was texting back and forth with a friend about what #4 may or may not say when he greeted Lambeau Field for the first time since playing there in a Vikings uniform.
Specifically, I wondered if he’d address the elephant in the room and offer

Who Challenges You?
Of all the people you interact with personally or admire from a distance, who truly challenges you to think?
I’m fortunate to be surrounded by a lot of people who challenge me on a daily basis. They cause me to stretch my perspective and my outlook on life and the world around me. Whether it’s through their wisdom or ignorance, kindness or bitterness, or successes or failures; I learn something
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