Think about your team for a minute.
Is every person on it dependable, competent, and pleasant to be around? Hopefully, that description applies to most of the people you work with every day. But let’s be realistic. Not everyone on your team has your company’s best interests in mind. Some people’s performance is inconsistent and others have a terrible attitude.
So, of these two types of “problem people”, which category is more costly to your company… the one with






